Terms & Conditions

Welcome to Mamma Agata! Please read these Terms and Conditions carefully before using our website or placing an order. Accessing and using our website implies unconditional acceptance of the following Terms and Conditions.

1. Order Acceptance

  • We accept orders only from customers of legal age.

  • All orders are subject to product availability and order confirmation from us. We reserve the right to refuse or cancel an order for any reason, including limited product availability, pricing errors, or payment issues.

2. Pricing and Payment

  • Product prices are listed in Italy and include applicable taxes.

  • Accepted payment methods are credit cards, PayPal.

  • All payments are encrypted and secure. We do not store sensitive payment information.

3. Shipping and Delivery

  • We ship to many countries over the world.

  • Delivery times may vary depending on the destination and product availability. Shipping estimates are provided during the checkout process.

  • We provide order tracking to monitor the status of your shipment.

4. Return Policy

  • We accept returns within 30 days from the delivery date.

  • To initiate a return, the item must be in its original, unused condition, with the original packaging and all accessories included.

  • Return shipping costs are the responsibility of the customer unless the item is damaged or defective.

  • To request a return, please contact our customer service at info@mammaagata.com.

5. Limitation of Liability

  • We are not liable for direct, indirect, special, or consequential damages resulting from the use of our products or our website.

6. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective from the date of their publication on our website. We recommend checking this page regularly for updates.

7. Contact Us

  • For any questions, concerns, or assistance, please contact us at info@mammaagata.com.